The second-hand marketplace Shoppers Share Frustration About Size Updates

Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.

This online marketplace has updated its sizing categories for women's and children's garments failing to inform all shoppers about the modification.

Social Media Backlash

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a different size category than originally posted due to the recalibration.

The platform stated the new system was more in line with other platforms.

The platform has recommended to examine their items and manually change the size if necessary, resulting in member annoyance.

Sizing System Changes

Before the change, the sizes had both one number and one letter, like S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.

Member Stories

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.

"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.

Required Changes

A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.

Platform Context

The app has more than 100 million members, comprising 18 million UK members.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.